Operator: Emergency services. Which service do you require?
Man: Ambulance, please.
Operator: Please, hold the line. I'll put you through.
Man: Thank you.
Operator: Ambulance Service. What is the nature of the emergency, please?
Man: A car has just knocked a man off his motorbike. The man is lying in the road unconscious.
Operator: Is anyone else hurt?
Man: No, just the rider of the motorbike.
Operator: Right. Where exactly are you?
Man: Just by the traffic lights at the corner of Station Street and Baker Avenue, Newtown.
Operator: OK, please, stay where you are and don't move the man. An ambulance will be there as soon as possible.
Man: OK, I’ll do that. Thank you.
Operator: Please, stay on the line. Can I have your full name and the number you are calling from, please?
Man: Of course. It’s Mike Green on 07786265413.
Read again and complete the sentences, then
explain the words/phrases in bold.
1 The man is calling the..............
2 The operator connects the man with the...........
3 The man has called to report that................
4 ........ is hurt.
5 The operator tells the man not
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